Tenant Resources

Tenant Resources 

 We are thrilled to welcome you to the Skycastle Properties family! 

 As a valued prospective tenant, we are committed to ensuring your experience with us is seamless and enjoyable. To help you settle in, we've compiled a list of essential resources that will be integral to your tenancy.  Once your rental application is Approved, you will receive several invitations by e-mail from the service providers below to enroll in the next 24 hours. 

Tenant Cloud:  Your go-to platform for managing your rental experience with us with ease. Tenant Cloud offers a range of services including online rent payments, maintenance request submissions, and easy communication with property management. You can enjoy the convenience of automated invoicing, late fee management, and tracking your payment history.  Plus, with Renters Insurance, you can protect your belongings and home. You are required to use Tenant Cloud for all service requests, obtain and maintain Renters Insurance Coverage and to maintain your contact information up to date.

Livable: This service provides you with the opportunity to contribute to a sustainable environment while potentially saving on utility costs. Livable helps allocate utility expenses fairly among residents, encouraging conservation and mindful usage. You are required to pay your portion of the utility expenses as they are deemed part of the monthly rent due.

The Guarantors: Offering peace of mind, The Guarantors provide rent coverage to ensure your tenancy is worry-free. Their Rent Coverage helps you qualify for an apartment without a personal guarantor.  You are required to obtain Rent Coverage for the duration of the lease and any extensions thereafter.  

 Please take a moment to explore these resources as they are designed to enhance your living experience and provide you with the support you need.  Once you have completed the enrollment steps above, you will receive the rental/lease agreement by e-mail to review and electronically sign using DocuSign.  Should you have any questions or require further assistance, do not hesitate to reach out to our management team.

 Once again, welcome to Skycastle Properties.  

We look forward to serving you!